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Privacy Policy

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Privacy Policy – CurrencyLink

Last updated: 26th September 2025

1. Introduction
Welcome to CurrencyLink (“we,” “us,” “our”). We are committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our services, website, and platform (the “Service”).

By using our Service, you accept the practices described in this policy.

2. Information We Collect
We collect different types of information, including:

a) Personal / Identity Data

  • Name, date of birth, gender

  • Government-issued ID (passport, driver’s license, etc.)

  • Nationality, residency status

b) Contact Data

  • Email address, phone number

  • Postal address

c) Financial / Transaction Data

  • Bank account details, sort code, IBAN, SWIFT/BIC

  • Payment card information (when needed)

  • Transaction history, currency conversion details

  • FX rates, amounts, fees

d) Business / Corporate Data (if entity customer)

  • Company registration number, incorporation documents

  • Beneficial ownership details

  • Directors’ and owners’ IDs

  • Corporate address, shareholder structure

e) Usage & Technical Data

  • IP address, browser type, operating system

  • Device identifiers

  • Cookies, analytics (pages visited, time spent, referring site)

  • Log data, error logs

f) Compliance / Risk Data

  • AML / KYC screening results

  • Risk scores, address verification, sanctions lists

  • Third-party identity / credit check data

3. How We Use Your Data
We use personal data for purposes including but not limited to:

  • To provide and maintain the Service (processing transactions, currency conversions)

  • Identity verification, KYC/AML compliance

  • Risk management, fraud prevention, dispute resolution

  • Customer support and communications

  • Marketing and promotions (where permitted)

  • Analytics and improving our Service

  • Legal/regulatory obligations (e.g. reporting to authorities)

4. Legal Basis (where applicable, e.g. under GDPR / UK law)
Depending on jurisdiction, we rely on one or more of:

  • Contractual necessity (to perform a service you requested)

  • Legitimate interest (fraud prevention, analytics)

  • Legal obligations (KYC, reporting)

  • Consent (for marketing, cookies)

5. Sharing & Disclosure
We may share your data with:

  • Service providers (banking partners, payment processors, FX providers)

  • Acquirers / banks / clearinghouses in order to settle payment / FX flows

  • Regulators / law enforcement where required by law

  • Third-party vendors (fraud screening, identity verification, analytics)

  • Affiliates / subsidiaries for internal operations

  • Professional advisors / auditors

We require that any recipient protects your data appropriately.

6. International Transfers
Because we operate across borders, your personal data may be transferred to, and processed in, countries outside your jurisdiction. We put in safeguards (standard contractual clauses, data transfer agreements) to protect data when transferred internationally.

7. Data Retention
We retain your personal data as long as necessary to provide the Service, comply with legal obligations, resolve disputes, enforce our agreements, and for auditing. After that, we securely delete or anonymize data unless otherwise required by law.

8. Your Rights (depending on jurisdiction)
You may have rights such as:

  • Access your data

  • Correction / rectification

  • Deletion / erasure

  • Restrict or object to processing

  • Portability

  • Withdraw consent (where relevant)

  • Lodge a complaint with a supervisory authority

To exercise these rights, contact us at isabella@currencylink.finance

9. Cookies & Tracking
We use cookies, pixels, and similar tracking technologies to:

  • Enable functionality

  • Understand usage patterns (analytics)

  • Personalize your experience

  • Marketing (where you’ve consented)

You can manage cookie preferences via your browser settings.

10. Security
We use reasonable organizational, technical, and administrative security measures including encryption, access controls, firewalls, monitoring, pseudonymization, and regular reviews, but no method is completely foolproof.

11. Changes to This Policy
We may update the policy from time to time. We’ll post the updated version on our site with a new “last updated” date. Your continued use after changes means you accept the new version.

12. Contact Information
If you have questions, complaints or requests, contact:

CurrencyLink Inc
5295 Indian River Drive, 312,  Las Vegas Nevada 89103
Email: [isabella@currencylink.finance]
Phone: [+1 725 724 5006]

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Meet our amazing team

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Jeff Owens

CEO / President

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Mike Smith

Head of Marketing

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Lisa Jefferson

HR / Head of People